What's your response time in Texas, TX?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak anywhere in Texas, TX the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active TX contractor license and full insurance coverage, and we'll provide proof of both on request — most Texas, TX customers ask, and we expect that.
What emergency roofing services are available in Texas, TX?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris anywhere in Texas, TX. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Texas, TX and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
Most residential replacements across Texas, TX take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Texas, TX crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Texas, TX with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve the whole state or just certain cities?+
Our dispatch network reaches most of Texas, TX. If you're not sure whether your address is covered, one quick call confirms it immediately.
