What's your response time in Texas, TX?+
For active leaks or storm damage, we prioritize calls across Texas, TX and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on how close you are to one of our staged crews.
Will I get a written estimate before you begin?+
We give every Texas, TX customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active TX contractor license and full insurance coverage, and we'll provide proof of both on request — most Texas, TX customers ask, and we expect that.
What emergency roofing services are available in Texas, TX?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris anywhere in Texas, TX. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Texas, TX customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Texas, TX?+
Yes, we perform pre-purchase and pre-listing inspections throughout Texas, TX with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve the whole state or just certain cities?+
Our dispatch network reaches most of Texas, TX. If you're not sure whether your address is covered, one quick call confirms it immediately.
